Thank you for shopping at SinfulDoll.
Due to the intimate nature of our products, we do not accept returns or exchanges unless the item is damaged, defective, or incorrect.
📦 Refunds are accepted under the following conditions:
- The item arrived damaged or defective (photo proof required)
- The item received is not what was ordered
- The item was never delivered within 30 business days
If your case matches one of the above, please contact us within 7 days of receiving your order. Include your order number and a clear photo of the issue. We’ll be happy to assist you.
❌ No refunds or returns will be accepted for:
- Change of mind
- Wrong size selection (please refer to our size chart before ordering)
- Opened or worn items
- Personalized or discounted items
⏱ Processing time:
Once approved, your refund will be issued back to your original payment method within 5–10 business days.
For questions or assistance, please contact our support team:
📧 Email: [email protected]
Thank you for understanding and supporting a discreet, boutique brand 💖